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Last updated: 08/05/2025

At Tanuki Stories, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

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1. Who We Are

Tanuki Stories is a Japan-based business that provides guided tours, cultural experiences, blog content, and educational resources related to Japan. This website is operated by Marco Fasano, based in Osaka, Japan.

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2. Information We Collect

We collect personal information when you:

• Book a tour or contact us via email or contact form

• Subscribe to our newsletter or updates

• Comment on blog posts or interact with social media

• Access and browse our website (via cookies and analytics)

Examples of data we may collect:

• Name and surname

• Email address

• Country or region of residence

• Tour preferences and dates

• IP address and browser information

• Allergy or dietary information (only if voluntarily disclosed)

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3. How We Use Your Data

We use your personal information for the following purposes:

• To respond to inquiries and provide customer support

• To confirm, manage, and customise your tour experience

• To send newsletters and marketing communications (only if you opt-in)

• To analyse website traffic and improve user experience

• To comply with legal obligations

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4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

• Your consent (for newsletters or marketing communications)

• The performance of a contract (when you book a tour)

• Legitimate interests (e.g., improving our services)

• Legal obligations (e.g., retaining financial records)

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5. Sharing of Personal Information

We do not sell, rent, or trade your personal data. Your information may be shared with third parties only when:

• Necessary to fulfill a tour (e.g., booking a restaurant or arranging transport)

• Required by law, regulation, or court order

• Using third-party service providers (e.g., email platforms, payment processors) who comply with data protection regulations

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6. Cookies and Analytics

We use cookies and third-party tools (like Google Analytics) to collect anonymized data about website usage. You can adjust your browser settings to refuse cookies or to alert you when they are used.

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7. Data Storage and Security

We store your data on secure servers and take reasonable technical and organizational precautions to prevent loss, misuse, or unauthorized access. Emails and contact forms are stored with encrypted services when available.

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8. Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy or as required by law. Newsletter subscribers can unsubscribe at any time via the link provided in every email.

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9. Your Rights (for EU/EEA Residents)

If you are located in the EU or EEA, you have the following rights under GDPR:

• The right to access your data

• The right to rectify incorrect or incomplete data

• The right to erase your data (“right to be forgotten”)

• The right to object to or restrict processing

• The right to data portability

• The right to withdraw consent at any time

To exercise these rights, contact us at: disclosure@tanukistories.jp

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10. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external sites. Please review their policies separately.

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11. Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children.

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12. Changes to This Privacy Policy

We may update this policy from time to time. When we do, the updated date will appear at the top of the page. We encourage users to check this page periodically for any changes.

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13. Contact Us

For questions about this policy or to make a data request, please contact:

Email: disclosure@tanukistories.jp
Operator: Marco Fasano – Osaka, Japan